Helen is first seen after the completion of the questRam on Heaven's Door, in which the Hero must clear the area around the Church of zombies. Once that is done, Bruno lets the Hero inside, and Helen starts the quest Sacred Silence, in which the Hero must silence the church bells. After that, she starts the quest Drowned Hope, which requires someone to investigate two missing survivors from the Church they sent out to investigate the reason behind the loss of the Church's water supply. A bit later in the game she will ask the Hero to kill all zombies that invaded the cemetery in side quest Bury The Dead. As a reward she will give them Gabriel's Sledgehammer.